Frequently Asked Questions
Planning Your Stay
You can book directly through our website for the best price and personalized service. No hidden fees, no third-party platforms needed.
All Smart Appart homes include fully equipped kitchens, WiFi, fresh linens, towels, and curated local touches — just like home, but smarter.
Whenever possible, yes. Let us know your plans, and we’ll do our best to accommodate based on availability.
We offer flexible and standard rates — check the conditions before booking, or contact us for clarification.
Yes. Every space is cleaned and prepared to hotel standards before your arrival, with attention to comfort and safety.
Absolutely! We’re locals — and we love sharing our favorite spots, restaurants, and insider tips for every destination.
Yes. Many of our apartments have multiple bedrooms, spacious layouts, and fully equipped kitchens — ideal for families, friends, or extended stays.
Yes. Most of our properties have fast WiFi and dedicated workspaces — perfect for digital nomads or working travelers.
Yes — we’re available throughout your stay for any questions or issues. You’ll always have a direct contact, not a call center.
Partnering With Us in Dubai
Returns are typically 20–40% higher than long-term leasing. We provide a personalized revenue forecast based on location, layout, and market demand.
Yes — all short-term rentals in Dubai require DTCM licensing. We handle the entire process, including application, documentation, and renewals.
Yes. We offer full investment support — from property selection and yield analysis to closing and setup.
We take care of it. Our team handles renovation, custom furnishing, and full interior setup aligned with the Smart Appart standard.
We publish your listing on our own platform and top global platforms like Airbnb, Booking.com, and Expedia — fully optimized for performance.
You receive monthly reporting and have access to live dashboards with booking, occupancy, and income data.
Yes — simply block out your preferred dates, and we’ll reserve them for you with no disruption to the calendar.
Here can be a brief but clear response to the question, giving customers a quick answer without unnecessary details.
We manage it all: hotel-grade cleaning, laundry, restocking, and 24/7 maintenance with regular inspections.
Still got questions?
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